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Effective August 2026

Terms of Service

Commercial terms governing advisory services, engineering engagements, and project Statements of Work.
7703 Kelburn Lane, Charlotte, NC, USA
(+1) 980-361-1860
support@infinanze.com
Mon – Fri: 10:00 – 18:00 EST
01

Agreement to Terms

By accessing our advisory services, engaging our engineering teams, or executing a project Statement of Work (SOW) with Infinanze Technologies ("Company," "we," "us," or "our"), you ("Client") agree to be bound by these Terms of Service and all incorporated operational policies. If you do not agree with any part of these terms, you must not access or utilize our consulting and custom development services.

02

Engagement Models & Scope of Services

Infinanze Technologies provides custom software engineering, mobile and web application development, cloud infrastructure architecture, and enterprise IT consulting under two primary engagement models:

Hourly Advisory

$100 / €100 per hour

Dedicated consulting covering cloud infrastructure (AWS/GCP/Azure), system audits, technical feasibility, and CTO-as-a-Service. 100% of initial consultation fees are creditable toward a custom software development contract if formally signed within thirty (30) calendar days of the consultation date.

Contract Development

$5,000 – $500,000+

Turnkey software development delivered on milestone-based contracts governed by an approved Software Requirements Specification (SRS) and Statement of Work (SOW).

03

Milestone Billing & Payment Schedule

Unless otherwise explicitly agreed upon in writing, all custom software development contracts adhere to the following four-tier milestone schedule:

Phase 1 · Kickoff & Discovery

25%

SRS finalization, system architecture design, and UI/UX wireframing signoff.

Phase 2 · Alpha Release

25%

Frontend UI scaffolding, database models, core backend APIs, and alpha sprint demo.

Phase 3 · Beta Release

25%

Third-party integrations, end-to-end testing, and User Acceptance Testing (UAT).

Phase 4 · Production Launch

25%

Production deployment, final acceptance signoff, repository transfer, and IP handover.

Invoicing & Currencies: Invoices are issued in USD ($), EUR (€), or GBP (£). Invoices are due within fourteen (14) calendar days of milestone verification.

Late Payments: Failure to settle invoices within the agreed timeframe may result in a temporary suspension of active engineering sprints and deployment schedules.

04

Intellectual Property (IP) Ownership

  • Pre-Existing Assets: Infinanze Technologies retains all rights to its pre-existing proprietary frameworks, internal development boilerplates, and developer tooling developed independently of the client engagement.
  • Client Custom Codebase & IP: Upon full payment of all contractual milestone invoices, Client receives 100% unconditional ownership of all bespoke source code, database architectures, graphics, and custom documentation.
  • Repository Handover: Complete administrative access to Git repositories and cloud deployment accounts is transferred immediately upon Phase 4 milestone signoff.
05

Post-Launch Warranty & Maintenance

  • 30-Day Complimentary Warranty: Every custom software build includes 30 calendar days of complimentary post-launch warranty starting from the date of production deployment.
  • Warranty Scope: Includes fixing reproducible defects, code bugs, and functional deviations from the signed SRS.
  • Exclusions: Defects arising from third-party API deprecations or outages, unauthorized alterations by client personnel, server misconfigurations outside our control, or new feature requests.
06

Confidentiality & Data Security

Both parties agree to treat all business, technical, financial, and strategic information exchanged during the engagement with strict confidentiality. Neither party shall disclose proprietary data to third parties without prior written consent, except where required by law.

07

Limitation of Liability

To the fullest extent permissible by applicable law, Infinanze Technologies shall not be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, data loss, or business interruption). Our aggregate cumulative liability arising from any contract or service shall not exceed the total fees paid by the client under the applicable Statement of Work during the preceding three (3) months.

08

Governing Law & Dispute Resolution

These Terms and all related commercial agreements shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without giving effect to conflicts of law principles. Any legal dispute or proceeding arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Charlotte, North Carolina.

09

Corporate Inquiries & Notices

For legal notices, contract inquiries, or technical support regarding these Terms and Policies, please contact:

Infinanze Technologies

7703 Kelburn Lane, Charlotte, NC, USA

(+1) 980-361-1860

support@infinanze.com

Monday – Friday: 10:00 – 18:00 EST

Related policies: Privacy Policy · Refund Policy · Pricing